I am responsible for Phoenix Health Care’s six homes NAC. My role includes training, teaching new regulatory changes, monitoring progress, trouble shooting and problem solving with the NAC in our buildings. I answer questions, review diagnosis codes for accuracy and am the liaison between the clinical side and the financial side of what we do. I take an active role in the billing process. I make clinical visits to our facilities to make certain that MDS is doing the job as we have trained. This past year Phoenix has begun the transition to EHR and I have been assisting with the configuration and implementation of each piece of the software. This has been an exciting and occasionally terrifying experience but I feel honored to have choices in this process. I am RAC-CT since 2011. I love my job and feel as though I am making a difference every day!